Privacy Policy

Effective Date: March 20, 2025

Hoot.codes ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our websites, products, services, and applications (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing address, and payment details when you create an account or make a purchase.
  • Usage Data: Information about how you interact with our Services, including IP address, browser type, pages visited, and time spent.
  • Communications: Messages you send us via email or contact forms.
  • Cookies: Small data files stored on your device to improve your experience.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send important updates about your account or our Services
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service Providers: Trusted third parties who assist in operating our Services (e.g., payment processors like Paddle, hosting providers).
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected].

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Services.

8. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website. Continued use of our Services constitutes acceptance of the updated policy.

12. Contact

For questions about this Privacy Policy or your personal data, contact us at:

📧 [email protected]